In Latvia, digital services have become a key part of everyday life, making it easier for citizens to manage everything from banking to healthcare with just a few clicks.
The rise of digital services in Latvia
Latvia’s focus on digitalization is evident in how smoothly technology integrates into daily life. For instance, did you know that with your eID card, you can securely sign documents electronically, make bank transactions, and even access your health data online? It is all about convenience and efficiency. Imagine handling all these tasks without leaving home – or even while you are on the go. Whether you are signing a contract or checking your latest lab results, it is all possible with just a few taps on your smartphone. Even something as simple as renewing your passport can be done digitally. For example, if you are in city Valmiera, you can easily remotely join the queue for a residence permit, saving time and making the process much smoother.
Simplifying life for citizens
Latvia has developed a strong e-government system that further simplifies life for its citizens. Through the Latvija.lv portal, you can access a wide range of government services online, from filing taxes to registering a business or even obtaining a certificate for sanitary felling of trees in the forest. This portal serves as a central hub, making it easier to navigate the various services available.
Digital identity – the role of eID, Mobile ID, and eParaksts
The electronic ID (eID) card, along with Mobile ID and the eParaksts app, is a key tool in this digital transformation. These tools allow you to securely authenticate your identity online, giving you access to e-services in a way that is both safe and efficient. The eParaksts is highly versatile. It enables individuals and businesses to sign documents, register companies without a notary, and communicate securely with government agencies. The convenience of reducing paperwork and saving time is just one of the many benefits. Not only does this reduce bureaucracy, but it also enhances the security of your transactions, ensuring that your personal information is protected.
Expanding free Wi-Fi access
The expansion of free public Wi-Fi in numerous public spaces, whether you are in a café, at the pool, or on a train, further enhances connectivity, making digital services more accessible to both residents and visitors.
Smart ticketing and payment systems
Digital technologies is especially valuable for public transport. For example, e-ticketing has eliminated the need to wait in line for a ticket. With apps like Mobilly, ViVi (Latvia’s rail provider) you can easily purchase bus or train tickets, top up your parking, and more. The best part? It is all digital, so you do not need to worry about carrying cash or paper tickets.
Empowering people through digital platforms
Latvia’s commitment to civic engagement is another area where digitalization shines. The Mana Balss (My voice) platform is a perfect example, allowing citizens to support initiatives that matter to them. Want to advocate for a cause? You can do it online, even from your phone. It is a powerful tool that puts decision-making in the hands of the people.
Cybersecurity
Latvia is committed to keeping the internet safe. The country’s cybersecurity plan focuses on improving online security and helping people understand the risks they face online. As more services go digital, it is important to protect personal data. People are encouraged to use secure tools like Mobile ID to keep their information safe.
Smart tech in cities
Latvia is also embracing smart technology in its urban environments. In many cities across the country, for example Cēsis smart lighting systems are being implemented. These streetlights, equipped with sensors, adjust the lighting in each street based on real-time traffic and pedestrian flow, enhancing both safety and energy efficiency.
ICT Sector
Latvia’s digital journey is supported by a strong ICT sector, which significantly contributes to the country’s economy. With over 10 000 companies and a growing workforce, the sector is a driving force behind Latvia’s digital transformation. Latvian tech companies, like Mintos in fintech—connecting global investors with people who need loans – and SAF Tehnika in high-tech wireless data transmission technologies, among others, are making a global impact.
Digital skills and education
Education also plays a critical role. Programs like “Digital Skills Development” ensure that everyone, from students to seasoned professionals and seniors, has the knowledge and skills to thrive in a digital world. This commitment to education extends to promoting diversity in tech, with initiatives like Riga TechGirls working to increase the representation of women in the ICT sector.
Whether it is through everyday conveniences like digital banking and ticket purchasing, or larger initiatives like promoting civic engagement and cybersecurity, Latvia is rapidly developing in the field of public digital services. The future is digital, and Latvia is ready to embrace it.